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[hiitsjb1]

Hi @geekypixal ,
can you please check and resolve or fix the issue
still waiting response from your side to resolve this ticket already more than 2 days this ticket is still in processing.

Ticket Information
#202001M-223 - i want to transfer my old website with all data or content to my Ruu.cloud hosting account
In Progress
Department
Technical Team
Submitted
19/01/2020 (22:50)
Last Updated
2 days ago
Priority
Medium

waiting your positive response


Best Regards
jabran

 

[peter81]

Can you PM me the client email. Ticket ID not showing up to me

Geeky,
Please check your pm or ticket. I put details there. My problem still there!

 

[geekypixal]

Hi @geekypixal ,
can you please check and resolve or fix the issue
still waiting response from your side to resolve this ticket already more than 2 days this ticket is still in processing.

Ticket Information
#202001M-223 - i want to transfer my old website with all data or content to my Ruu.cloud hosting account
In Progress
Department
Technical Team
Submitted
19/01/2020 (22:50)
Last Updated
2 days ago
Priority
Medium

waiting your positive response


Best Regards
jabran

It's not normal cpanel to cpanel transfer. We do cpanel transfer within 1 hour. But custom panel to cpanel transfer needs to transfer file one by one with the exact file path. I'll update you by mail within few time.

 

[geekypixal]

Geeky,
Please check your pm or ticket. I put details there. My problem still there!

I have replied to your PM

 

[hiitsjb1]

It's not normal cpanel to cpanel transfer. We do cpanel transfer within 1 hour. But custom panel to cpanel transfer needs to transfer file one by one with the exact file path. I'll update you by mail within few time.

Hi @geekypixal ,
if Cpanel to Cpanel transfer 1 hour and then custome panel should be 1 day more then enough just 2 files but there is more then 2 days and still nothing.

1-My SQL Database File
2-Data content Zip File

can you please let me know how much data and files are transfer in 2 days ?

nothing transfer yet anything ?

 

[geekypixal]

Hi @geekypixal ,
if Cpanel to Cpanel transfer 1 hour and then custome panel should be 1 day more then enough just 2 files but there is more then 2 days and still nothing.

1-My SQL Database File
2-Data content Zip File

can you please let me know how much data and files are transfer in 2 days ?

nothing transfer yet anything ?

I'll send you detailed report to your ticket

 

[prajwal6898]

Please reserve a seat for me , i will buy it in 2-3 days.

 

[geekypixal]

Please reserve a seat for me , i will buy it in 2-3 days.

Sure take your time

 

[peter81]

Dear geekypixal,
I have replied your pm

 

[geekypixal]

Hello,

We have scheduled a very important server upgrade on "SuperMan" server node on 20/01/2020. The scheduled upgrade about to executive within next few minutes. You can see the statement on here

Server Status - RuuCloud

.

In this upgrade, we wish to do,

Add additional Intel® Xeon® Processor E5-2630 v4
Upgrade the RAM with additional 64GB - REG ECC
Upgrade the Storage with additional 1440GB NVMe ( Intel® Optane™ SSD 900P Series )
Add new 10 Gbit/s port connectivity

Estimated duration: 30 Minutes to 2 Hours


An urgent maintenance needs to take place on the host system and the server will not be reachable during the maintenance.

We apologize for the inconvenience and for the interruption. But the service upgrade is the main thing to maintain our quality service and support relations with you.

Thanks for your kind understanding.!

 

[geekypixal]

Dear geekypixal,
I have replied your pm

I have replied you

 

[hiitsjb1]

I'll send you detailed report to your ticket

Ticket Information
#202001M-223 - i want to transfer my old website with all data or content to my Ruu.cloud hosting account

In Progress
Department
Technical Team
Submitted
19/01/2020 (22:50)
Last Updated
2 days ago
Priority
Medium


any update ?

waiting ....................................

 

[iLegend]

Ticket Information
#202001M-223 - i want to transfer my old website with all data or content to my Ruu.cloud hosting account

In Progress
Department
Technical Team
Submitted
19/01/2020 (22:50)
Last Updated
2 days ago
Priority
Medium


any update ?

waiting ....................................

Why you still keeping post such a thing in this thread! I also have a problem and still didn't get the answer, Don't send your tickets here please be patient. You Are Not The ONLY user that they have.

 

[ppyai]

How many INODE all packet?

 

[geekypixal]

How many INODE all packet?

We have not limited with INODES

 

[geekypixal]

Hello,

We have scheduled a very important server upgrade on "SuperMan" server node on 20/01/2020. The scheduled upgrade about to executive within next few minutes. You can see the statement on here

Server Status - RuuCloud

.

In this upgrade, we wish to do,

Add additional Intel® Xeon® Processor E5-2630 v4
Upgrade the RAM with additional 64GB - REG ECC
Upgrade the Storage with additional 1440GB NVMe ( Intel® Optane™ SSD 900P Series )
Add new 10 Gbit/s port connectivity

Estimated duration: 30 Minutes to 2 Hours


An urgent maintenance needs to take place on the host system and the server will not be reachable during the maintenance.

We apologize for the inconvenience and for the interruption. But the service upgrade is the main thing to maintain our quality service and support relations with you.

Thanks for your kind understanding.!

Server Upgrade successfully done now

 

[ppyai]

We have not limited with INODES

Invoice #415
payment was successful.

Thanks,

 

[geekypixal]

Invoice #415
payment was successful.

Thanks,

Thanks for the comment

 

[hiitsjb1]

Ticket Information
#202001M-223 - i want to transfer my old website with all data or content to my Ruu.cloud hosting account

In Progress
Department
Technical Team
Submitted
19/01/2020 (22:50)
Last Updated
2 days ago
Priority
Medium


any update ?

waiting ....................................

Hi @geekypixal ,
why you are not updating yet ?
i didnt get any response from ticket support and your online support almost dead no one replying even waiting after 1 or 2 hours and you are still not updating yet

 

[geekypixal]

Hi @geekypixal ,
why you are not updating yet ?
i didnt get any response from ticket support and your online support almost dead no one replying even waiting after 1 or 2 hours and you are still not updating yet

Server administrator said file paths been corrected and your iPage backup files uploading to RuuCloud