SupportCandy + Premium Addons WordPress Support System 28.03.2023

[AKSakallı]

Awesome, thank you for the share NullMaster

Awesome, thank you for the share Akbaba

 

[TIKTIK]

Is anyone getting an error after the upgrade? i got an error on every addon (when I`m trying to activate the addons )


Fatal error: Uncaught Error: Call to undefined function get_user_by() in /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/includes/create_ticket_email_piping.php:16 Stack trace: #0 /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/wpsc-email-piping.php(110): include_once() #1 /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/wpsc-email-piping.php(51): WPSC_EP::load_files() #2 /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/wpsc-email-piping.php(154): WPSC_EP::init() #3 /www/wwwroot/mydomain/wp-settings.php(409): include_once('/www/wwwroot/ti...') #4 /www/wwwroot/mydomain/wp-config.php(95): require_once('/www/wwwroot/ti...') #5 /www/wwwroot/mydomain/wp-load.php(50): require_once('/www/wwwroot/ti...') #6 /www/wwwroot/mydomain/wp-admin/admin.php(34): require_once('/www/wwwroot/ti...') #7 /www/wwwroot/mydomain/wp-admin/plugins.php(10): require_once('/www/wwwroot/ti...') #8 {main} thrown in /www/wwwroot/mydomain/wp-content/plugins/wpsc-email-piping/includes/create_ticket_email_piping.php on line 16
There has been a critical error on your website. Please check your site admin email inbox for instructions.

 

[tueer65]

update please

 

[NullMaster]

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System

SupportCandy Gravity Form Integration	3.0.0
SupportCandy Email Piping	3.0.0
SupportCandy Reports	3.0.0

Read the rest of this update entry...

 

[TIKTIK]

I cant get it to work.
getting an error :

Activate license to get automatic updates.

Warning: Use of undefined constant WPSC_AGENTGROUP_VERSION - assumed 'WPSC_AGENTGROUP_VERSION' (this will throw an Error in a future version of PHP) in /www/wwwroot/mydomain.com/wp-content/plugins/wpsc-agentgroup/includes/class-wpsc-agentgroup-install.php on line 31
You do not have this permission!


Any idea how to solve it?

 

[Andrius830]

getting the same error as @TIKTIK it happens when trying to install SupportCandy version 3, because half of these addons don't work with SupportCandy v2.3.1

 

[TIKTIK]

Does anyone have a solution?

 

[NullMaster]

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System

SupportCandy Timer	3.0.1
SupportCandy Woocommerce Add-on	3.0.1
SupportCandy Usergroups	3.0.1

Read the rest of this update entry...

 

[j_bytz]

These are free addons ，you can download from the author's Website

I'm not sure if they were in the past, but they're now $19.99 per plugin per site (as below from https://supportcandy.net/add-ons/) - can proceed with upgrade if you uninstall those not included in the updated resource here though.

 

[aryanrad]

I'm not sure if they were in the past, but they're now $19.99 per plugin per site (as below from https://supportcandy.net/add-ons/) - can proceed with upgrade if you uninstall those not included in the updated resource here though.

this is automatic close tickets, canned reply, and export ticket
for you buddy

 

[j_bytz]

this is automatic close tickets, canned reply, and export ticket
for you buddy

Thanks so much, greatly appreciated!

 

[NullMaster]

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System 14.08.2022

SupportCandy Satisfaction Survey	3.0.1
SupportCandy Email Piping	3.0.2
SupportCandy Woocommerce Add-on	3.0.2
SupportCandy Print Tickets	3.0.1
SupportCandy Assign Agent Rules	3.0.1

Read the rest of this update entry...

 

[NullMaster]

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System

SupportCandy Email Piping	3.0.3
SupportCandy Woocommerce Add-on	3.0.3
SupportCandy Reports	3.0.2

Read the rest of this update entry...

 

[TIKTIK]

Does anyone have a solution?

?

 

[Dyna]

Does anyone have Email piping 3.0.4?

 

[TIKTIK]

Does anyone know how to uninstall the plugin completely? ( include all database fields )

 

[TIKTIK]

getting the same error as @TIKTIK it happens when trying to install SupportCandy version 3, because half of these addons don't work with SupportCandy v2.3.1

Solved by reinstalling the whole plugin with the addons ( I also manually removed tables from the database, because the uninstall process doesn't remove them )

 

[AKSakallı]

SupportCandy Usergroups

3.0.2

 

[NullMaster]

Akbaba updated SupportCandy + Premium Addons WordPress Support System with a new update entry:

SupportCandy + Premium Addons WordPress Support System - Updated Some Add-Ons

SupportCandy Gravity Form Integration	3.0.2
SupportCandy Email Piping	3.0.5
SupportCandy Woocommerce Add-on	3.0.4
SupportCandy Print Tickets	3.0.2
SupportCandy Knowledgebase Integrations	3.0.1
SupportCandy Faq Integrations	3.0.1
SupportCandy Private Credentials	3.0.1

Read the rest of this update entry...

 

[djpytter]

When I use the addon for woocommerce I have a problem that I don't know how to solve. Users don't see only their own tickets. They see all the tickets created by other users and this is not ok... Normally they should only see their ticket. I didn't have this problem with older versions with old design but from the lasts updates with the new design have this issue... Can someone help me please?